Our Work
Quintas Client Satisfaction Survey
Objectives
To access levels of customer service, to evaluate the levels of client satisfaction, to identify any areas of concern and to gain an insight into underlying issues.
Components
Qualitative and Quantitative Research.
Outcome
High response rate. Client found research findings extremely useful and a number of key action areas were identified.
Images
Client
QuintasIndustry
Financial Services
Project
Client Satisfaction Survey
Target
Existing Clients